This contract, together with the documents mentioned in it, establishes the conditions governing the use of this website (www.sockandrollspain.com) and the purchase of products on it.
Likewise, the user has the necessary capacity to contract assuming all the obligations contained in said document.
Likewise, the provider reserves the right to modify the terms and conditions of the website without affecting the goods or promotions that were acquired prior to the modification. For this reason it is your responsibility to read them periodically since the conditions in force at the time of using the website or the conclusion of the contract will be those that will be applied to it
The contract is formalized in the Spanish language.
The sale of products through this website is carried out by Jorge Ismael Domínguez Candanedo, with registered office Calle Quero 73, 28024 Madrid, NIF 52869940R, hereinafter the PROVIDER.
And, on the other hand, the USER, registered or with access as a guest on the website, is responsible for the veracity of the personal data and information provided to the PROVIDER.
OBJECT OF THE CONTRACT
This document regulates the contractual relationship of purchase and sale born between the provider and the user at the moment in which the user accepts during the online contracting process the express acceptance of the terms and conditions of the website
The contractual relationship of sale involves the delivery, in exchange for a certain price and publicly exposed through the website, of a specific product or service.
The purchase process is available in both Spanish and English. By using this website, you agree to:
- Do not make any false or fraudulent order. If it is considered that a false or fraudulent order has been made, we will proceed to cancel the order and notify the authorities.
- Provide us with information and contact details truthfully and accurately. In case of not providing the information, the order cannot be processed.
Placing an order implies full and unconditional acceptance of the terms and conditions of the website. Therefore, the buyer will not impose conditions contrary to the seller, unless they have been expressly accepted, regardless of when they are brought to their attention.
By placing an order through this website, you declare that you are over 18 years of age and have the legal capacity to enter into contracts.
The contracting procedure will follow the following steps:
Processing the order
Once the item selection process is complete, the order confirmation process is completed with the section Finish Purchase. Here the client is asked to identify himself if he has registered before, or otherwise he is offered the possibility of registering, although he can complete the order without being registered.
Placing the order and express acceptance of the terms and conditions of the website makes the agreement between the parties total.
After making the payment, and the completion of the purchase process, you will receive an email to the address provided, with the acknowledgment of the order placed, with all the characteristics, price, type of shipment and date of hire.
The customer registers by filling in a form with their personal data and shipping and billing information, and is offered the possibility of registering in the system with a username and password.
The user has to commit to make diligent use of them and not make them available to third parties, as well as to communicate to the provider the loss, theft or possible unauthorized access of a third party, so that the blocking of the platform immediately.
Use as a guest
Sockandrollspain.com also allows purchase through the guest purchase functionality. In this purchase modality, you will only be asked for the essential data to process your order. Once the purchase process is completed, you will be offered the possibility to register as a user or continue as an unregistered user.
The items to be purchased must be selected and added to the shopping cart by clicking on the add to cart button.
Availability of the product
The products that appear on the web are offered in real time, that is, all the products are available in our warehouses. In case of error or if there is a lack of stock of any product, we will contact the customer, at the telephone number provided, informing him of the situation so that he can decide accordingly, the change or cancellation of the product, resulting in the refund of money.
DELIVERY OF ORDERS
It will be carried out once the payment has been verified, and it will be made through our courier company within the period indicated on the web according to the shipping method established depending on the destination of the order
The delivery of the order will be made at the address freely designated by the user. Thus, the provider assumes no responsibility when the delivery does not take place as a result of the data provided being false, inaccurate or incomplete or when the delivery cannot be made for reasons beyond the control of the shipping company, such as the absence of the recipient.
If any deterioration or defect is detected in the package received, it must be stated before signing the receipt of receipt of the shipment. Once the package is opened, you must check that the merchandise is in a correct state, otherwise you must notify us within 24 hours of receipt of the shipment. Sockandrollspain.com will not be held responsible in any way, if the warnings mentioned above are not followed.
If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and we will give you the option to proceed with the purchase by establishing a new date or to cancel the order with a full refund of the price paid.
For the purposes of these terms and conditions, it is established that the delivery of the order has been fulfilled at the moment in which you or a third party indicated by you acquires material possession of the products, proving itself by signing the receipt of the order at the delivery address provided
Impossibility of delivery
If it is not possible to carry out the delivery of your order due to not being able to locate you at the destination address provided, our courier company will proceed to inform you of the place where you can pick up the package. You will have 5 days to collect it from the delivery notification date.
If the order is not picked up, it will be returned to us and we will proceed to cancel it, making a refund of the amount, except for the shipping costs. These expenses generated in the shipment will be borne by the USER.
Orders placed will have the following shipping and delivery costs to the address provided during the purchase process:
Zone 0.- National peninsular orders, will have free shipping from € 35, on lower purchases the cost will be € 3.46 (VAT excluded).
Zone 1.- Orders to the Balearic Islands, Ceuta and Melilla, will have free shipping from € 45, on lower purchases the cost will be € 5.14 (VAT excluded).
Zone 2.- Orders to the Canary Islands, will have free shipping from € 77, on lower purchases the cost will be € 8.78 (VAT excluded).
Zone 3.- Orders to Portugal, will have free shipping from € 45, on lower purchases the cost will be € 4.88 (VAT excluded).
Zone 4.– For orders outside national territory and Portugal the shipping cost will vary depending on the destination of the order, to know the exact cost of shipping, you can make the inquiry to [email protected]
PRICE, PAYMENTS AND VALIDITY OF THE OFFER
The prices indicated for each product include the legally established VAT. However, these costs do not include shipping costs. These amounts will be applied at the end of the shopping cart as it is related to the destination of the order.
The prices applicable to each product will be those published on the website and applied automatically by the contracting process in the last phase of it. The client assumes that in any case the economic valuation of some products may vary in real time. In any case, this will always be previously communicated to users.
If an error is discovered in the purchase price of a product that you ordered, we will inform you as soon as possible so that you reconfirm the order or cancel it.
We will only accept payments made through credit or debit card (Visa, Visa Electron, MasterCard) or through PayPal.
The user may request the issuance of the invoice once the order has been paid by sending an email to [email protected]
For any information about the order, the user may contact via email, [email protected] In any case, the subject must be sent in the message, the order number that was assigned, indicating the purchase confirmation in the email.
RIGHT OF WITHDRAWAL OF THE PURCHASE
In accordance with the applicable regulations, if you are hiring as a consumer, you can withdraw the contract at any time within 14 calendar days from the date of delivery of the order.
You can accredit the exercise of the right of withdrawal in any form admitted in law, being considered validly exercised through a return form requested through [email protected] Once printed, the client must fill it out and attach it to their return.
The direct costs caused by the return will be paid by the customer, the amount paid by the customer for shipping costs (round trip) not being refunded.
Returns will not be accepted if the packaging of the product and all its components are not the original ones or if they are not found or in perfect condition. Do not use seals or adhesive tapes on them.
Once the merchandise is reviewed, the purchase amount will be returned within a maximum period of thirty days from the receipt of the returned merchandise.
Those products that are returned due to some defect, when it really exists, will be fully refunded, including shipping and return costs.
INDUSTRIAL AND INTELLECTUAL PROPERTY
Sock & Roll as a registered trademark indicates that the contents of the website at https://sockandrollspain.com, in particular logo, texts, graphics, photos, images, moving images, sound recordings and software are protected by copyright. Images and photos may not be used without the express permission of Sock & Roll.
Additionally, we want to inform that the color of the product images presented on the web may suffer color variations in the delivered item, this is due to the configuration of the screen of the customer’s device.
APPLICABLE LAW AND JURISDICTION
This contract is governed by applicable Spanish law. The parties agree to submit for the resolution of any controversy, conflict, or claim arising from this contract to the courts and tribunals of Madrid, as it is the place of conclusion of the contract and provision of the services object of this contract.
RECOMMENDATIONS AND PRECAUTIONS
Here are some of the precautions that we advise our clients to take:
- Preserve your username and password.
- Always disconnect the session from the browser after having accessed a security zone or having entered your username or password.
Do not write down your username and password in easily accessible places.